Philharmonic Society of Orange County

The health and safety of our patrons, volunteers, performers, staff, and community is our top priority. We continue to closely monitor county and state guidelines to ensure the most up-to-date health and safety protocols are in place. Before you visit, please learn more about our and our venues' protocols, which may be altered as new guidance is issued.

As we welcome back audiences for in-person performances, we thank you for following all health and safety guidelines and doing your part to keep our community safe. We look forward to seeing you, and hope you enjoy your performance!

In conjunction with the recent California state guidelines, proof of full vaccination against COVID-19 will be required to attend all indoor gatherings. "Fully vaccinated" means the day of the performance is at least 14 days after the patron’s second dose of a two dose COVID-19 vaccine or at least 14 days after their single dose of a single dose COVID-19 vaccine. Please bring a photo ID (for guests over 18 years old) and proof of vaccination, either your physical vaccination card, a picture of your vaccination card, or a digital vaccination record. Most California residents may request a digital vaccination record at myvaccinerecord.cdph.ca.gov. Please see this sheet to view acceptable ways to show your vaccination record.

Any ticket holders (including those under age 12) without proof of being fully vaccinated can present a negative COVID-19 test (PCR taken within 48 hours or antigen taken within 6 hours) of the performance. Along with their ticket, attendees will need to bring either a physical COVID-19 test result, emailed result, or picture of results showing a negative diagnosis as well as the date and their name.

This policy is in effect immediately for all indoor performances and will be re-assessed on an ongoing basis.

Masks are required to be worn at all times, regardless of vaccination status.

Our partner venues have arranged for high-traffic areas and frequently-touched surfaces such as door handles, railings, and elevator buttons to be regularly cleaned and sanitized before, after, and during each performance.
Hand sanitizer stations will be set up in easy-to-access locations.

While the above procedures are in place, we also encourage you and your party to maintain proper hygiene by frequently washing your hands and using hand sanitizer.

Per mandated reopening guidelines, digital and/or touchless tickets will be used in place of paper tickets. Please see the "Accessing Digital Tickets" section below for more information on retrieving your digital tickets.
To minimize contact during security checks, we recommend that you bring small bags or none at all.
The sale of food and drink may be limited or unavailable.
At many of our performances, printed booklets will be limited. Full digital program books with program notes will be available online. Digital program books will be sent ticketholders in the pre-event reminder email, and accessible on the Philharmonic Society website.

To access your tickets for a performance at Segerstrom Center for the Arts:

For tickets purchased through the Philharmonic Society:
Open a web browser on any mobile device. Go to tickets.philharmonicsociety.org/account/upcomingevents, and log in using the same email address and password that you used to purchase your tickets.

Once logged in, you will see all of your upcoming events under the Upcoming Events section. Mobile tickets for upcoming events are accessible by clicking the "View Tickets" button under the appropriate event. Mobile tickets will become visible 90 minutes before the start of the event.

For tickets purchased through Segerstrom Center for the Arts:
To access your digital tickets, open a web browser on any mobile device. Go to wallet.scfta.org and log in using the same user name and password that you used to purchase your tickets.

Once logged in, you will see all the events where you selected to receive a digital ticket. Selecting the event takes you to the tickets for that event. The QR code associated with your ticket will become visible 90 minutes before the start of the event.

NOTE: The QR code is dynamic and changes every 30 seconds to help prevent unauthorized use of your ticket. DO NOT take a screen shot to use as your ticket as this may cause your ticket to be rejected when it is scanned for entrance to the event.

To access your tickets for a performance at Irvine Barclay Theatre:

After purchasing tickets, your ticket will be emailed to you. Upon your arrival, you may show a printed version or a digital version on your mobile device for entry.

If you encounter any issues retrieving your digital tickets, please contact the Philharmonic Society Patron Services Department at (949) 553-2422, ext. 1, or boxoffice@philharmonicsociety.org.

Each venue is equipped with state-of-the-art air filtration and ventilation systems, which block the movement of small particles, maximizing fresh air intake.
Segerstrom Center for the Arts uses MERV-14 air filters inside its venues, as well as state-of-the-art air handling systems that maximize fresh air intake.
Irvine Barclay Theatre uses MERV-13 air filters in its air filtration systems throughout the building.

For more information on the specifics of each venue, please visit our "Individual Venue Protocols" section.

While the Philharmonic Society does its best to keep its visitors safe by following recommended guidelines from the county and state departments, an inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and people with underlying medical conditions are especially vulnerable. By attending this performance, you voluntarily assume all risks related to exposure to COVID-19, even if arising from the negligence of PSOC, the venue, the event, the event producer or their respective employees, volunteers, independent contractors, agents, or affiliates.

COVID-19 Safety Protocols