Our venues may have additional COVID-19 protocols beyond our own. Please visit the links below for more information:
In conjunction with the recent California state guidelines, proof of full vaccination against COVID-19 will be required to attend all indoor gatherings. "Fully vaccinated" means the day of the performance is at least 14 days after the patron’s second dose of a two dose COVID-19 vaccine or at least 14 days after their single dose of a single dose COVID-19 vaccine. Please bring a photo ID (for guests over 18 years old) and proof of vaccination, either your physical vaccination card, a picture of your vaccination card, or a digital vaccination record. Most California residents may request a digital vaccination record at myvaccinerecord.cdph.ca.gov. Please see this sheet to view acceptable ways to show your vaccination record.
Any ticket holders (aged 15 and older) without proof of being fully vaccinated can present a negative COVID-19 test (PCR taken within 48 hours or antigen taken within 24 hours) of the performance. Along with their ticket, attendees will need to bring either a physical COVID-19 test result, emailed result, or picture of results showing a negative diagnosis as well as the date and their name.
This policy is in effect immediately for all indoor performances and will be re-assessed on an ongoing basis.
As of April 1, masks are not required but are strongly recommended for all ticket holders attending concerts at Segerstrom Center for the Arts, Irvine Barclay Theatre, or Laguna Playhouse.
At Soka Performing Arts Center, KN95 or N95 masks will be required at all times for all patrons and visitors regardless of vaccination status in all indoor spaces.
- Our partner venues have arranged for high-traffic areas and frequently-touched surfaces such as door handles, railings, and elevator buttons to be regularly cleaned and sanitized before, after, and during each performance.
- Hand sanitizer stations will be set up in easy-to-access locations.
While the above procedures are in place, we also encourage you and your party to maintain proper hygiene by frequently washing your hands and using hand sanitizer.
- To access your tickets for a performance at Segerstrom Center for the Arts:
For tickets purchased through the Philharmonic Society:
Open a web browser on any mobile device. Go to tickets.philharmonicsociety.org/account/upcomingevents, and log in using the same email address and password that you used to purchase your tickets.
Once logged in, you will see all of your upcoming events under the Upcoming Events section. Mobile tickets for upcoming events are accessible by clicking the "View Tickets" button under the appropriate event. Mobile tickets will become visible 90 minutes before the start of the event.
For tickets purchased through Segerstrom Center for the Arts:
To access your digital tickets, open a web browser on any mobile device. Go to wallet.scfta.org and log in using the same user name and password that you used to purchase your tickets.
Once logged in, you will see all the events where you selected to receive a digital ticket. Selecting the event takes you to the tickets for that event. The QR code associated with your ticket will become visible 90 minutes before the start of the event.
NOTE: The QR code is dynamic and changes every 30 seconds to help prevent unauthorized use of your ticket. DO NOT take a screen shot to use as your ticket as this may cause your ticket to be rejected when it is scanned for entrance to the event.
- To access your tickets for a performance at Irvine Barclay Theatre:
After purchasing tickets, your ticket will be emailed to you. Upon your arrival, you may show a printed version or a digital version on your mobile device for entry.
If you encounter any issues retrieving your digital tickets, please contact the Philharmonic Society Patron Services Department at (949) 553-2422, ext. 1, or boxoffice@philharmonicsociety.org.
- Each venue is equipped with state-of-the-art air filtration and ventilation systems, which block the movement of small particles, maximizing fresh air intake.
- Segerstrom Center for the Arts uses MERV-14 air filters inside its venues, as well as state-of-the-art air handling systems that maximize fresh air intake.
- Irvine Barclay Theatre uses MERV-13 air filters in its air filtration systems throughout the building.
For more information on the specifics of each venue, please visit our "Individual Venue Protocols" section.